NEXTCHOICE INTELLIGENT SELF-SERVICE RESTAURANT SOLUTION
Introducing the full service, self-service solution
Welcome to the world of NextChoice™, where Intelligent Self-service is revolutionizing the way restaurants operate. Customers want faster and better service and restaurants want to increase revenue without increasing their footprint. NextChoice offers both in a highly robust, fully integrated and centrally managed, automated self-service solution that takes restaurant to a whole new level.
NextChoice has the right solution for every situation.
A family in a rush to get to the stadium sits down to order from a tabletop kiosk that sends their order directly to the kitchen. All the information about their order is automatically collected into a database. Shortly after, their food arrives, they eat and then pay for their order with a single credit-card-swipe right at the table. Because this family holds season tickets they’ll be back shortly before game time—every time—secure in the knowledge that they won’t lose precious minutes waiting for a waiter to come back with a bill, come back again to get the credit card and come back one more time with the credit card receipt for signature.
In a business environment where shaved seconds mean added profits and takeout orders, catered orders and consistent up-selling can all add significantly to the bottom line, NextChoice Intelligent Self-service is an indispensable tool.
Improve speed, order accuracy and ticket yields
Automating self-service with NextChoice increases efficiency and reduces order errors by allowing customers to input their orders directly into the point-of-sale (POS) system without the need for employee keystroking. This also allows employees to be moved to production and delivery, while at the same time, reducing the need for training and up-selling incentives.
With NextChoice, you’ll be better able to understand consumer behaviors, offer a consistent brand experience in all locations and improve customer retention, while yielding higher average tickets from consistent, intelligent up-selling based on past orders, targeted promotions, local inventory and other parameters.
NextChoice Intelligent Self-service integrates traditional wait-table orders with kiosks and tabletop kiosks, Internet and call center orders and payments into a single system. Because NextChoice manages all orders in the POS, Internet and call-center orders can be timed for preparation and then put up in the kitchen just prior to pickup, even if that order was placed days before. NextChoice also offers promotions in one restaurant or a thousand restaurants based on time of day, season or even local inventory. Best of all, you can watch it happen in real time, with extensive centralized management and monitoring that gives you direct access to customers and customer information across all locations at all times.
Central management is central to our solution
Think of NextChoice as a highly intelligent, thoroughly trained, totally motivated team in the field—in every store, every day—NextChoice stays in constant touch and works within your systems, in your stores and in the department workflow in support of your sales efforts. Only NextChoice offers rapid, easy-to-execute central management through your corporate website—over all NextPoint™ Touchpoints in all stores. With NextChoice, you can change pricing, adjust branding, offer promotions, track inventory and perform dozens of other tasks from the central office—in one store or hundreds of stores. Equally important, NextChoice offers localized management to monitor and manipulate vital items such as staffing, pricing, reporting and transactions.
NextChoice supports:
- Centralized monitoring, deployment, upgrades and software distribution
- View of real-time transactions and consumer experiences
- Menu adjustment based on time, store parameters or user preferences
- Reporting at store, region and chain levels
- Instant objective/subjective consumer feedback
- Loyalty programs, including stored value and e-coupons
- Rules-based intelligent up-sell and suggestive selling
- Gift card dispensing and re-charging
- No disruption to existing operations and systems
In addition to offering customers instant promotions in real time, NextChoice central control means that you can offer highly targeted, digital, online advertising and promotion opportunities to your product suppliers—a feature that helps NextChoice to quickly pay for itself.
