LEADING CANADIAN QSR SELECTS NEXTCHOICE AS CALL CENTER SOLUTION PROVIDER
DOVER, NH (December 6, 2011) – Adding to its success in the Quick Service, Convenience Store, Sub Shop, Cafeteria and Grocery markets, NextChoice announced today that it will deploy a sophisticated Call-Center application in a leading Canadian QSR in January, 2012.
“The flexibility of our robust self-service solution enables us to expand into all areas of order-taking and processing,” said Lisa Senecal, VP Sales and Marketing for NextChoice, “Whether it’s a direct customer interaction with the software, or providing a Call Center solution with full POS integration, our solution was conceived and constructed as an enterprise class product capable of meeting the broadest scope of customer needs.”
Committed to providing the solutions customers need, as they need them, NextChoice prides itself on tailoring its self-service software to unique client environments, rather than insisting that clients bend to meet the criteria of their solution. “A one-sized-fits-all solution is really a one-sized fits-none solution in our opinion,” Senecal said, “There are numerous variations in the way in which businesses interact with their customers. We’re here to meet those needs while helping our clients retain what makes them unique thus deepening brand loyalty.”
More details will be released after deployment in the first quarter of 2012.